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Type of device

EM1 (Sensor)

EM2One (HAN)

Hub

Flow

Claim/Case Number:

(Obtained when contacting Enegic Support)

Contact Person from Support

Customer Information: (customer of Perific Technologies AB, Enegic)

Company Name

Organisation Number

Address

Postal Code

City

Contact Person

Contact Person's Email

Contact Person's Phone Number

Return Address to End Customer or Installer:

Name/Company Name

Organisation Number

Address

Postal Code

City

Email Address

Mobile Number

Contact Person

Account Name on the account where the faulty device is configured

Fault Description?

Measurement error >20% deviation

Device does not start despite changing USB charger

The device's light does not turn on even when I hold the button?

Device is showing a red light?

Other issue not mentioned above?

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Type of device

Customer Information: (customer of Perific Technologies AB, Enegic)

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Installer account form